Now you can video visit your provider


You don’t always have time to fit a doctor appointment in your busy schedule. That’s why Novant Health offers video visits, allowing you to have a secure, online video appointment with your provider – at home, in the office or out of town. Simple, convenient and affordable, video visits are available within MyChart and with your provider for non-emergent health concerns. All you need is a computer, a webcam and a MyChart account. The cost of a video visit is $50 and is not covered by insurance. For more information on video visits, please call your provider’s clinic.

To participate in a video visit, please follow these simple steps:

  1. Schedule your video visit with your provider’s clinic
  2. Log into MyChart and test your web cam
  3. When it’s time for your appointment, log into MyChart and click on the appointment information banner or select your scheduled appointment from Upcoming Appointments
  4. Begin Video Visit

If you experience technical problems with your video visit, please see our webcam and microphone troubleshooting guide.

Novant Health providers offer MyChart - a simple and convenient free online tool that allows you to remotely and securely:

  • Review personalized health information
  • Email and send photos to your care team
  • Request prescription renewals
  • Manage your appointments online
  • View laboratory test results
  • Access your family’s records
  • Learn about your health

If you have a Novant Health provider and would like to sign up for MyChart, request your secure activation code.